@juliefowler wrote:

I bought the latest version recently and it should have the insert feature but it doesn't. I need the links to a) uninstall and b) reinstall.

Please can you help?
Thanks

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@Vegavox wrote:

Since several days I cannot print correctly music scores coming from "Band In A Box" with PGTEXT.TTF font.
Empty rectangles appear instead of letters. I have reinstalled both the font and PDFCREATOR with no results. All the other fonts that come with Band In A Box are printed without any problem.
Could anybody help me? Thanks!

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@michaelmokhtar wrote:

Hello,

I've been using PDF Creator for sometime now and I'm experiencing instant crash that happens whenever I'm in the process of merging all the jobs together. I checked the log, & I found this error below,
(Also, please note that this is the latest version of the program as I thought this could fix the issue, but the same problem still exist)

2019-01-07 14:22:34.5121 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: There was an error while processing the print jobs: System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)
at System.Collections.Generic.List1.Enumerator.MoveNextRare() at pdfforge.PDFCreator.Conversion.Jobs.JobInfo.JobInfoManager.Merge(JobInfo jobInfo, JobInfo jobinfoToMerge) at pdfforge.PDFCreator.UI.Presentation.Windows.ManagePrintJobsViewModel.ExecuteMergeJobs(Object o) at pdfforge.PDFCreator.UI.Presentation.Windows.ManagePrintJobsViewModel.ExecuteMergeAllJobs(Object o) at pdfforge.Obsidian.DelegateCommand1.Execute(Object parameter)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at pdfforge.Obsidian.Helper.WpfTopMostHelper.ShowDialogTopMost(Window window, Boolean revertWhenActive)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindowTopmost(Window window, Boolean isModal)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindow(Window window, IInteractionAware viewModel, IInteraction interaction, WindowOptions windowOptions, Boolean isModal, Action callback)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindow(Window window, IInteraction interaction, WindowOptions windowOptions, Boolean isModal, Action callback)
at pdfforge.Obsidian.InteractionInvoker.Invoke[T](T interaction)
at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()
2019-01-07 14:22:34.6361 [Fatal] pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.CurrentDomain_UnhandledException: Uncaught exception, IsTerminating: True System.InvalidOperationException: Collection was modified; enumeration operation may not execute.
at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)
at System.Collections.Generic.List1.Enumerator.MoveNextRare() at pdfforge.PDFCreator.Conversion.Jobs.JobInfo.JobInfoManager.Merge(JobInfo jobInfo, JobInfo jobinfoToMerge) at pdfforge.PDFCreator.UI.Presentation.Windows.ManagePrintJobsViewModel.ExecuteMergeJobs(Object o) at pdfforge.PDFCreator.UI.Presentation.Windows.ManagePrintJobsViewModel.ExecuteMergeAllJobs(Object o) at pdfforge.Obsidian.DelegateCommand1.Execute(Object parameter)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Controls.Primitives.ButtonBase.OnClick()
at System.Windows.Controls.Button.OnClick()
at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at pdfforge.Obsidian.Helper.WpfTopMostHelper.ShowDialogTopMost(Window window, Boolean revertWhenActive)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindowTopmost(Window window, Boolean isModal)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindow(Window window, IInteractionAware viewModel, IInteraction interaction, WindowOptions windowOptions, Boolean isModal, Action callback)
at pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindow(Window window, IInteraction interaction, WindowOptions windowOptions, Boolean isModal, Action callback)
at pdfforge.Obsidian.InteractionInvoker.Invoke[T](T interaction)
at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()
at pdfforge.PDFCreator.Utilities.Threading.SynchronizedThread.RunThread()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

Please help,

Thank you,

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@hariskar wrote:

A batch file with this code works for me. It uses my usb certificate and the timeserver and signs a pdf with a visible signature. Any help how can I connect it to PDFCreator? How can PDFCreator output become input for JSignPdf in the batch file and how can the signed pdf become input for PDFCreator?
When I put the batch path in Advanced script with the Filename I use in PDFCreator (DateTime:yyyyMMdd) instead of file.pdf the document is not signed. Thank you!

java -jar "E:\JSignPdf\JSignPdf.jar" -kst WINDOWS-MY -ts http://txxxxxxxxxxx --tsa-policy-oid xxxxxxxxx -V file.pdf

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@Martian_Monster wrote:

I am trying to setup PDF Creator server and the instructions are terribly vague on how to get this to print to a network share. Additionally I think I have this setup correctly but anytime I go to save my settings it says

But I can send test prints to the directory any ideas?

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@rafael.funes wrote:

We have a new application created in VFP 9 SP2 with a Method ReportToPDF that uses PDFCreator 3.3.2 to produce a PDF file from a REPORT without user intervention.

The compiled EXE file was running well two days ago. After some improvements to handle the process to produce the next job, suddenly the ReportToPDF method failed at the CREATEOBJECT( 'PDFCreator.JobQueue' ) command.

To debug we copied the code to a .PRG file and the code ran without any problem. Every time we changed and tested the PRG, everything went well. Every time we moved the code back to the compiled application (.EXE) it failed at the CREATEOBJECT(... line with the x800700002 file is not found OLE error, which means that VFP COM interface is not finding the library in the registry.

We have uninstalled and installed PDFCreator twice trying to solve this issue without any success.

The weird thing is hat the .EXE application worked well for several days and suddenly it simply stopped working.

As our application runs on a Terminal Server for several users, I asked my team to install and test the "failing" compiled version on one of our TS and "miraculously" it worked!

However, it does not run on our development environment.

Has anyone gone through something like this? Has anyone found a solution to this strange situation?

Thank you very much for your help.

Rafael.

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@JBn63 wrote:

I have written to your company several times and this includes the licensing dept. as I am trying to understand how we can get a refund for this product. After much testing and using this product it does not work as advertised and will not allow them to grow their business. It is not stable enough for us to use and I have to keep going through the log files amd doing analysis of the modules to determine what is missing from the conversion of PDF to JPG. I am doing way to much extra work, when I have a purchased product that should be able to handle this easily!
Again, I am trying a different way to see if someone will follow up with me so we can get a refund. This is also why, not communicating with your customers. We purchased this product and now when I write to support, licensing, etc. I am not getting anyone to follow up with me. Can someone plz follow up with me on this? Thanx in advance.

Jerry

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@ccoy wrote:

So I have some tif files and when I go to convert the files to a pdf using our PDF converter, it works but the size does not get converted and the files are cut off and they are letter size. I have had a similar issue with Architect that is still not resolved from August 2018 with very large Map size jpeg conversions, but this issue is with Architect

Any help would be appreciated and I have to say I have a lot of issues with this software since we purchased last summer and none of them have been resolved. I also can not believe that these issues are actually issues in software!

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@stiguy04 wrote:

I recently installed duet display which allows me to use my iPad as an additional monitor via my usb cable. With duet display installed my pdfcreator doesn’t display properly. The window where I would see pdfcreator becomes transparent and I can see a border outline. I contacted duet display support and they said I need to disable GPU acceleration but I don’t see a setting to turn that off. Any advice?

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@twoareone wrote:

I have 2 main issues I'd like to solve, both around the idea of outputting a file to a specific path during an automation step.

1. Using "print to file" functionality outputs a .ps Postscript file rather than a .pdf as desired.
2. Also using "print to file", my custom script is not executed. This means I can't set up a script to convert the .ps to .pdf automatically.

If I don't use "print to file" I have to try to set environment variables before printing to keep track of a few different pieces of data needed for the filename, and pulling those in my script has proven unreliable.

There has to be a better way of doing this but the options I've tried so far have been hacky and not without bugs.

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@sogris wrote:

Hi all!

So the story.. My organization decided to try PDF Creator for business purposes and document processing. We downloaded free version to try it and check its capabilites. All looked good, but our IT Security engineer said his NO to this software.
He checked it and saw some suspicious activity. PDF Creator sends some data through Internet to address 178.33.77.134. Why? It's offline software, isn't it? Does somebody know, what data are transferred?
So, I have to questions

1. How can I prevent PDF Creator to connect to 178.33.77.134? Maybe there is some hidden settings?
2. Maybe business version is free from this unwanted connections?

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@Philmcri wrote:

We had been using an older version of PDFC, dated prior to March 2017. It had a save button on the menu bar - we could use it to save a combined file (we save directly to postscript format). Our version was inadvertently upgraded, now no save button on the menu bar. Is there an internal setting for PDFC to have the save button on the menu bar, or was it version specific? 'Printing' as postscript file does not produce the same result.

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@k.d wrote:

I'm trying to create an encrypted PDF file. For that, I created a separate profile that's supposed to do that, with needed options in "Security" checked (password required for editing and opening).
However, upon selecting the profile, when I'm clicking "Save" the program is not asking me for the encryption password, and just saves an unencrypted document instead.
Same outcome happens when I input both passwords in profile's settings - they just get ignored.
Whether I'm using the "Convert with PDFCreator" option in the context menu, or printing the file using PDFCreator's printer, the outcome is still the same.
Running latest version of PDFCreator (3.3.2) on Windows 7 64-bit. Any advice?

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@massimo.gherardini wrote:

Hello
can anyone tell me why stamping rotates the page?

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@Pascal_Villeret wrote:

Hi

I have a problem on PDF creating file.
The output file is named "Microsoft Word - [Word file name].doc".pdf
How tho change it ? I tried by creating a profile but it does not work.
Thanks for your help

Regards

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@darius_sedleckis wrote:

Hi,
I have i problem when i'm trying to save file as PDF if im using the old version of PDF creator which comes with the program installation from Quantum Resonance Magnetic Analyzer then file somehow goes to printer instead of saving and the worse part is it still doesnt save anywhere stacks into offline printer Que but if im trying to use new version of PDFcreator the i receive message ActiveX component can't create object error 429.

Please help me.

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@mtresanchez wrote:

Hi all.
We are testing with the free version of PDF Creator. specifically 2.2.1 to make unattended printing tests.
Sometimes an exception appears that I transcribe below:

Error Report for PDFCreator v2.2.1.1031

Exception:
System.ApplicationException: El método de sincronización del objeto se ha llamado desde un bloque de códigos sin sincronizar.
en System.Threading.Mutex.ReleaseMutex()
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Environment:
Microsoft Windows NT 6.2.9200.0

Environment variables:
COMPUTERNAME=WIN-PV7GN5MGIF2
USERPROFILE=C:\Users\Administrador
HOMEPATH=\Users\Administrador
LOCALAPPDATA=C:\Users\Administrador\AppData\Local
PSModulePath=%ProgramFiles%\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\PowerShell\Modules
PROCESSOR_ARCHITECTURE=AMD64
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn;C:\Program Files\Microsoft SQL Server\140\Tools\Binn;C:\Program Files\Microsoft SQL Server\140\DTS\Binn;C:\Program Files (x86)\Microsoft SQL Server\140\DTS\Binn;C:\Program Files (x86)\Microsoft SQL Server\Client SDK\ODBC\130\Tools\Binn;C:\Program Files (x86)\Microsoft SQL Server\140\Tools\Binn\ManagementStudio;C:\Program Files\Microsoft SQL Server\120\Tools\Binn;C:\Program Files\Common Files\Autodesk Shared;C:\Program Files\Git\cmd;C:\Program Files\dotnet;C:\Program Files\Microsoft SQL Server\130\Tools\Binn;C:\Program Files\nodejs;C:\Users\Administrador\AppData\Local\Microsoft\WindowsApps;C:\Users\Administrador\AppData\Local\Programs\Microsoft VS Code\bin;C:\Users\Administrador\AppData\Roaming\npm
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
ProgramFiles(x86)=C:\Program Files (x86)
PROCESSOR_LEVEL=6
LOGONSERVER=\WIN-PV7GN5MGIF2
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
HOMEDRIVE=C:
SystemRoot=C:\Windows
SESSIONNAME=Console
ALLUSERSPROFILE=C:\ProgramData
PUBLIC=C:\Users\Public
APPDATA=C:\Users\Administrador\AppData\Roaming
PROCESSOR_REVISION=9e09
USERNAME=Administrador
CommonProgramW6432=C:\Program Files\Common Files
CommonProgramFiles=C:\Program Files\Common Files
OS=Windows_NT
USERDOMAIN_ROAMINGPROFILE=WIN-PV7GN5MGIF2
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 158 Stepping 9, GenuineIntel
ComSpec=C:\Windows\system32\cmd.exe
SystemDrive=C:
TEMP=C:\Users\ADMINI~1\AppData\Local\Temp\1
ProgramFiles=C:\Program Files
NUMBER_OF_PROCESSORS=8
SESSIONID=1
TMP=C:\Users\ADMINI~1\AppData\Local\Temp\1
ProgramData=C:\ProgramData
ProgramW6432=C:\Program Files
ADSK_CLM_WPAD_PROXY_CHECK=FALSE
USERDOMAIN=WIN-PV7GN5MGIF2
windir=C:\Windows

It appears in a form and you have to click on the "close" button so that the system can follow.

We also have the plus version where this problem has never appeared before.

The question is: Is there any method for PdfCreator to retry or omit the error? Is this error controlled with the Plus version?

Thank you.

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@Daniel_Pegas wrote:

Hi,
I don't consider myself a tech nerd but after purchasing Plus version(3.3.2), I can't find the Hot folder configuration. All images I've check online regarding this feature point to older interfaces. The help itself is text based, no images, no video...arghh. Anybody kindly point me a picture to where the heck is this configuration?
Regards
Daniel Pegas

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@sparris wrote:

Is it possible to get a test period of the terminal server version of the software?

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@nappingpenguin wrote:

Hello,

I've made a few PDF files where the first 5 to 6 pages are portrait and the last page is landscape. On the computer, it seems to open fine, but when I print the document, my last page instead of printing landscape, always prints out portrait. Is there a setting off when I am making my pdf?

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