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Merging horizontal documents fail

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@moxybobya_tatuta wrote:

Hello there,
today I tried to merge a few horizontal documents to a new horizontal documents, but instead the programm just cut of the edges. Has somebody faced a similiar problem and can give me instructions on how to fix this ?

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PDFCreator Windows Server 2008

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@rafael.camaraa wrote:

Hello,

I was using PDFCreator version 2.5.3 that is installed on my Windows Server 2012.
Today I had a problem in my computer and unfortunately from now on I have to use Windows Server 2008. I try to install the PDFCreator on Windows Server 2008 but i´m receiving a message (Please Use PDFCreator Terminal Services). PDFCreator is integrated with my application. My code will be the same? There is a free version for Terminal Services). I just need to print as PDF using PDFCreator, I´m not intersted to use any different options or controls.

Thanks in advance,
Rafael

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PDF Creator Server Reinstall - Activation reuse failed

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@VirussInside wrote:

Hello,

I really need some help for the installation of the server version.

We had a PDF Server with a license activated on the server but PDFCreator got removed by error with all the settings.

But now that I try to reinstall it it says that my license key is already used.

I wish you could help me as fast as possible.

Thank you

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License Renewal

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@RobE wrote:

Hi - I am running PDF Creator 1.1.1 and am finding that I have to manually renew the license each week by using the appropriate button in the settings dialog. The service shuts down unless I remember to re-activate. Is there a way to automate this?

Rob

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PDF Creator Server Machine or user blocked

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@PMS wrote:

Hello,

I was working on installing the PDF Creator Server and after entering my license key in red text I get:

Message: Machine or user blocked

Can anyone give me some help with this, it won’t let me continue with installation.

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Wrong number of pages to print?

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@zaklopotany wrote:

Hello,

I don’t use PDFCreator so often, just once per month or even less frequently. However, I noticed possible bug in newest 2.5.3 version. My previous release was 2.4.1 and it worked OK.

Short background: My system is Windows 10 Pro (Version 1607 with all updates) and I use Apache OpenOffice 4.1.3 for quite long time to prepare documents (due to their specific, they are prepared separately). Some of them are in portrait orientation and the rest is in landscape. Procedure is following: I export odt files via OpenOffice to pdf format and then I merge all documents into one final PDF output (using PDFCreator), which I want to print on both sides of paper partially due to practical reasons:

  • portrait pages - flip on long edge
  • landscape pages - flip on short edge

To be clear, I open PDF files in Adobe Reader 11.0.22.

And here is the problem. Final document should contain 7 pages, so I am able to set pages 1-2 to print as portrait and pages 3-7 as landscape. It worked in previous PDFCreator as I expected. In newest version, I have 7 pages before printing, but when I choose specific range of pages to print, it is set by default as “1-3” (previously it was “1-7”). In preview I can see all 7 pages (not 3, as it is displayed). When I set range as “1-2”, I see in preview pages “1-4” and exactly 4 pages are printed (I verified it), what is definitely incorrect, because I need to set different flip modes for portrait and landscape pages. Moreover, when I set single page, it looks following:

  • page 1 - indeed, the first page is ready to print
  • page 2 - it sets page 4 to print
  • page 3 - page no. 7 is ready to print
  • page 4 - OK, page 4 is visible on preview. Same effect with page 5, 6 and 7 - correct page is displayed.

Here is screenshot (the same effect is visible, when I change printer type from Canon MX530 to PDFCreator, so printer’s soft is not the cause):

I remind - I still have old documents (source odt, partial pdf and final pdf) and they are displayed correctly. When I created such final PDF document from old files, but with newest PDFCreator, the issue is also visible. This is the reason, why I assume, that newest version is affected somehow.

I tried to do some tests:

  1. Test with files discussed above. For the first look, it seems that merging landscape oriented documents is affected. I printed multiple times one portrait oriented document (mean the same document is merged several times into one final document) and didn’t notice problem, while the same procedure for landscape oriented document allowed me to reproduce issue. However, it can be caused by special content in my specific landscape documents.
  2. Test with newly created documents. During this test I found possible root cause. Here is scenario, how to reproduce issue: create odt document with one portrait oriented page and next document with landscape orientation and 2 pages, where manual page break creates new page. Export such documents to PDF files. Merge received PDF files into one file using PDFCreator (portrait page should be first in final document). Open final document in Adobe Reader - 3 pages should be there. Effect - when you want to print range of pages equal “1-2”, the preview shows always 3 pages and 3 pages are printed instead of 2 (verified):

    It is definitely wrong.

Please try to investigate described “phenomena”. I can sent my results, if my description isn’t clear and it is necessary to proceed. However, please be aware, that due to very limited time, my answers may be significantly delayed.

Thank you for your efforts in advance.

BR,

zaklopotany

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Receiving Error: 11999

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@Wasatch_IT wrote:

Hello,

I am attempting to help a user that receives an error when emailing out of PDFCreator 2.5.
After setting up the email settings we are able to send test emails but can not send emails with PDFs attached. Every time we try we receive error 11999,
I’ve followed instructions I’ve located here /t/pdfcreator-2-4-0-microsoft-outlook-2003/9508 but it has not helped. The user has outlook 2010. Does anyone have any other ideas? Your help will be greatly appreciated.
Thanks,
Cody S.

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How to add reference to VB project

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@VeeNushii_VeeBallazt wrote:

When we try to add ref via PDFCreator.exe from Tools>reference>
We got add error "Can’t add reference to the specified file"
We just download lasted version 3.0

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PDF Creator does nothing

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@userone wrote:

Tried many version but pdf Creator isn’t working anymore.
Uninstall cleanup machin and same error keeps comming up in pdfcreator.log
Any help would be appreciated! Can’t fin any solution.
Now having latest version installed on Win7x64

Here is the log file



2017-09-11 11:57:40.8993 [Fatal] pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.CurrentDomain_UnhandledException: Uncaught exception, IsTerminating: True System.TypeInitializationException: Une exception a été levée par l’initialiseur de type pour ‘MS.Win32.Penimc.UnsafeNativeMethods’. —> System.Runtime.InteropServices.COMException: Classe non enregistrée (Exception de HRESULT : 0x80040154 (REGDB_E_CLASSNOTREG))
à MS.Win32.Penimc.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)
à MS.Win32.Penimc.UnsafeNativeMethods.CreatePimcManager()
à MS.Win32.Penimc.UnsafeNativeMethods…cctor()
— Fin de la trace de la pile d’exception interne —
à MS.Win32.Penimc.UnsafeNativeMethods.CreateResetEvent(IntPtr& handle)
à System.Windows.Input.PenThreadWorker…ctor()
à System.Windows.Input.PenThreadPool.GetPenThreadForPenContextHelper(PenContext penContext)
à System.Windows.Input.StylusWisp.WispTabletDeviceCollection.UpdateTabletsImpl()
à System.Windows.Input.StylusWisp.WispTabletDeviceCollection.UpdateTablets()
à System.Windows.Input.StylusWisp.WispTabletDeviceCollection…ctor()
à System.Windows.Input.StylusWisp.WispLogic.get_WispTabletDevices()
à System.Windows.Input.StylusWisp.WispLogic.RegisterHwndForInput(InputManager inputManager, PresentationSource inputSource)
à System.Windows.Interop.HwndStylusInputProvider…ctor(HwndSource source)
à System.Windows.Interop.HwndSource.Initialize(HwndSourceParameters parameters)
à System.Windows.Window.CreateSourceWindow(Boolean duringShow)
à System.Windows.Window.ShowHelper(Object booleanBox)
à System.Windows.Window.ShowDialog()
à pdfforge.Obsidian.Helper.WpfTopMostHelper.ShowDialogTopMost(Window window, Boolean revertWhenActive)
à pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindowTopmost(Window window, Boolean isModal)
à pdfforge.Obsidian.Helper.OpenWindowHelper.ShowWindow(Window window, IInteraction interaction, Boolean isModal, Action callback)
à pdfforge.Obsidian.InteractionInvoker.Invoke[T](T interaction)
à pdfforge.PDFCreator.UI.ViewModels.MainWindowThreadLauncher.MainWindowLaunchThreadMethod()
à pdfforge.PDFCreator.Utilities.Threading.SynchronizedThread.RunThread()
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
à System.Threading.ThreadHelper.ThreadStart()
System.Runtime.InteropServices.COMException Classe non enregistrée (Exception de HRESULT : 0x80040154 (REGDB_E_CLASSNOTREG))

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Automatic save to temp folder not working

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@TurboGuy wrote:

Hey guys,

My company uses PDFCreator to print documents from our ERP, and automatically attach the generated PDF to a new Outlook email.

Up to now, we’ve been using 1.7.0 to do this, but I’m looking to migrate us to 2.5.3.

My issue is that I’d like to eliminate the step where after printing, the pdfcreator prompt pops up, and the user needs to click on email to actually attach to the email.

This seems to be possible using automatic saving, however I don’t seem to be able to use “” as the auto save directory like with 1.7.0. I’ve tried using “%USERPROFILE%\Local Settings\Temp” but run into permission issues. The PDFCreator.log ends up with errors like this:

2017-09-14 13:35:25.9201 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was an unexpected error while converting the Job C:\Users\u3508\AppData\Local\Temp\PDFCreator\Spool\10-9E53E5756CC14DAEB714246203A055BD.inf: System.UnauthorizedAccessException: Access to the path ‘%USERPROFILE%\AppData\Local\Temp’ is denied.

This is how it was configured back in the day:

Do you have any suggestions for configuring a temp directory? This is going to be deployed to many users with PDQ Deploy, so I’m hoping we can use a local variable rather than having to visit every computer to configure their printer settings.

Thanks

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Multiple Attachments

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@garyhawthorne wrote:

Hi:

I am using the latest freeware PDFCreator with Access VBA. Please help me figure out how to attach 2 existing PDF files to my new print job. I am trying this and it does not work:
Initialize… etc
docmd.OpenReport(“MyReport”)
If Not PDFCreatorQueue.WaitForJob(10)…etc
Set pJob = PDFCreatorQueue.NextJob
pJob.SetProfileByGuid (“DefaultGuid”)
pJob.SetProfileSetting “AttachmentPage.Enabled”, "True"
pJob.SetProfileSetting “AttachmentPage.File”, “c:\database\AttachmentPage1.pdf”

pJob.SetProfileByGuid ("DefaultGuid")
pJob.SetProfileSetting "AttachmentPage.Enabled", "True"
pJob.SetProfileSetting "AttachmentPage.File", "c:\database\AttachmentPage2.pdf"

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Help explaining the Print Job

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@garyhawthorne wrote:

VBA Access
When I print a report in Access and then PDFCreatorQueue.WaitForJob(10)
and the job shows up in time why do I need to then execute the line
Set pJob = PDFCreatorQueue.NextJob
if I am not printing another report?
Isn’t each print job a separate Job?

Thanks for any help!

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PDF Creator Server spooler crash

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@PMS wrote:

Hello,

Recently we upgraded from the old free PDF Creator to the new PDF Creator Server edition and have been experiencing an issue with the spooler. It would appear it might be causing a corrupted spooler file, because the spooler service is unable to start until we clear C:\Windows\System32\spool\PRINTERS.

Print jobs are set to render on clients computer and after the last spooler crash we have disabled the advanced printing features to hopefully reduce the number of errors on the servers spooler.

Here are some additional details from event viewer:
Faulting application name: spoolsv.exe, version: 6.3.9600.17480, time stamp: 0x54585db9
Faulting module name: pdfcmon.dll, version: 0.9.6.0, time stamp: 0x58ee2136
Exception code: 0xc0000409
Fault offset: 0x0000000000005202
Faulting process id: 0xe28
Faulting application start time: 0x01d331773108ff96
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\System32\pdfcmon.dll
Report Id: eee7ccfa-9e4e-11e7-80e8-00155d022162
Faulting package full name:
Faulting package-relative application ID:

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Internal Ghostscript error (29100)

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@TheGarpster wrote:

As a professional custom newsletter publisher, I (still) use Adobe’s Pagemaker 7.0, unsupported since 2001. :frowning:

Invariably the .PMD file must be converted to a PDF and found PDFCreator does a great job, until recently. Suddenly I get an “Internal Ghostscript error (29100)” notice, and it proceeds no further.

I downloaded the latest version of PDFCreator (Version 3.0.0) but it did n better. I see there have been others with this same problem but saw no solutions.

Can you help?

TIA

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Can I install PDF creator twice for different setups

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@sln8458 wrote:

I already use PDFCreator for generating pdf files, but rather than change the setup each time to create ‘tif’ files can I install the program a second time with a different name/setup for when I need to generate tif files?

If I can, can someone help with ‘simple’ instruction please?

Thanks
Steve

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Remove the esign symbol

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@matteomuia wrote:

Hello there,

I would like to remove the e symbol from the documents that been sign by the Signer. I would like to have just the signature.

It is possible?

MM

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E-Mail pdf from Creator

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@ChuckA wrote:

Hi Folks, Maybe you can help me. I’m new here and my IT guy doesn’t know the answer to this. This is what the help files say about e-mailing a pdf.

E-mail a PDF
E-mailing a PDF is just like creating a PDF in PDFCreator.

Choose a method from the chapter Create a PDF.

Instead of clicking the Save button in the PDFCreator window, you click on the E-Mail button.

Select the location where you would like to save the PDF. This location is necessary in order to attach the PDF to the email.

Note
This is also the location where you can specify which format you would like to save the document in. You can save in PDF, PNG, JPEG or TIFF format.

Your PDF will be created and automatically attached to a new e-mail in your default e-mail program, which will be opened.

Well, my version of pdf creator doesn’t do this. When I click the E-Mail button, creator places an unnamed document directly onto an outlook e-mail message. It doesn’t take me through the save procedure first. How can I set-up to make creator do what the help files say it does?

Any help would be great! Thanks.

Chuck

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PDFCreator3 Last Saved Location Not Working

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@Jeremy123 wrote:

PDFCreator does not open the last saved location by default, as both 2.5.3 did and as it states it should in the user manual. Please see below for the wording from the manual.

As seen in the next below image, it always defaults to the desktop, no matter where I previously saved my last document.

image

Any help would be appreciated.

Thank you.

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Not able to activate the pdfcreator TS for all users

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@dpluss wrote:

Good day,

we inserted the new license on the pdfcreator v2.4 for a TS (windows 2012 R2).
the online activation did not work so we did the offline one.
The issue is that the product is not activated for all users. some of them are getting the old license.

any idea ?
thanks

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Printerhelper.exe stopped working during installation of PDF Creator 3.0.1

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@GuillaumeA wrote:

Hello,

I have tried installing PDF Creator 3.0.1 on Windows 7 pro 64 bits. During the installation, this error message appears : “printerhelper stopped working”. I have tried many different solutions (reinstallation of PDF Creator, add printer manually…) as described in many other topics, but none have worked. Someone can help me please ?

PS : I can’t upload the setup log file.

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