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Runtime Error (at 357:383): when trying to update PDF Creator

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@Daddio wrote:

Up to about version 2 all PDF Creator updates installed correctly. Now they give 'Runtime Error' messages. The latest content is given below:

Runtime Error (at 357:383):
Access violation at address 7C929F07. Read of address 41504D4F.

I am running with Windows XP Pro
A similar issue has been reported previously but with no solution given.

If I uninstall PDF Creator (I think it is version 1.9) I cannot install versions 2.1, 2.2 or 2.3.
Only reinstating an image back-up restored the capability (a quite long procedure not to be used lightly).

I have no desire to abandon PDF Creator but, it is proving to be an annoyance which needs resolving.

Please help.

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